playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 4587837819
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in immediately. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for the OTP to arrive after clicking the 'send OTP' button, giving it sufficient time to transmit. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help complete the change.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This should give you access to the newly updated app.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means users can only cash out the money they've earned from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes your Aadhar card information and UPI, as well as all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, occasional delays in payment processing may require waiting up to 24 hours. This can cause variation in the overall time it takes for the process to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn separately.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, visit the settings section and review your transaction history. If your withdrawal request isn't showing, don't worry, the funds should be added to your wallet account within 24 hours. If you still have issues, you can contact their care centre for assistance.
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